Frequently Asked Questions

Welcome to the ITRegister FAQ page.  This information has been provide to help you resolve common problems and issues with services provided by our company.  If you cannot find the answer you are looking for here then please contact our support team by emailing support@itregister.com.au, or call our office on (03) 9873-1163 between 9:00 and 5:00PM (AEST).
 
1
Resolving problems with the Explorer View in SharePoint Use SHIFT+ENTER to open the menu (new window).
2
Microsoft Office compatibility with SharePoint 2007 (WSS 3.0) Use SHIFT+ENTER to open the menu (new window).
3
How to change your SharePoint password Use SHIFT+ENTER to open the menu (new window).
4
Online editing & saving of documents with SharePoint Use SHIFT+ENTER to open the menu (new window).
5
Important information when uploading multiple documents into SharePoint Use SHIFT+ENTER to open the menu (new window).
6
Do you keep getting prompted to enter your login and password? Use SHIFT+ENTER to open the menu (new window).
7
How to access Website StatisticsUse SHIFT+ENTER to open the menu (new window).
8
How to access WebmailUse SHIFT+ENTER to open the menu (new window).
9
Why can't I send email from my mail client (POP3 or SMTP port blocking)Use SHIFT+ENTER to open the menu (new window).
10
How to setup your mail client to send & receive emailUse SHIFT+ENTER to open the menu (new window).
11
What is the IP address of the ITRegister server(s) I am using?Use SHIFT+ENTER to open the menu (new window).
12
Can I pay my ITRegister invoice by credit card, direct debit or online?Use SHIFT+ENTER to open the menu (new window).
13
Why is our website or email offline?Use SHIFT+ENTER to open the menu (new window).
14
Adding Alerts to a ListUse SHIFT+ENTER to open the menu (new window).
15
How to add documents to a document libraryUse SHIFT+ENTER to open the menu (new window).
  		     
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